How to install OTRS (Open source Ticket Request System) in Debian
Posted by Admin on 24th February 2007
OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries.
Posted in General | 15 Comments »