Learn how new technologies are cutting insane software maintenance costs, while also boosting first-contact resolution rates, for IT Professionals.
The "IT Innovation Success Kit" contains an executive-level briefing for slashing maintenance costs by unifying infrastructure and service management; 5 use cases to illustrate the benefits of that unification; and a prescriptive path for integrating your service catalog and CMDB. Learn:
* How to cut your organizations IT costs by empowering your service desk to automatically perform common tasks-like remote desktop support, password resets, or redeploying problem software
* How to boost efficiency with capabilities you never thought you'd see-like letting agents remotely analyze users' PCs, or installing a software upgrade in 15 minutes flat, from request to fulfillment
* How a unified approach to IT operations management and service management can save you time, money, and hassle
Plus, you may qualify to receive a free one-hour Service Desk Efficiency Improvement assessment. FrontRange Solutions analysts will ask the tough questions it takes to determine where your service desk is paying off for you-and where it's not.
The Ubuntu developers are moving quickly to bring you the absolute latest and greatest software the Open Source community has to offer. The Maverick Meerkat Beta is the beta release of Ubuntu 10.10, bringing with it new features for the next version of Ubuntu.
A compilation of the best solutions provided to common PHP questions.
The PHP Anthology will save you time, and eliminate the frustration of completing PHP tasks, with a comprehensive collection of ready-to-use solutions. If you're building web applications with PHP you'll never let this book out of your site!
This tutorial will details the relocation of the device logs directory on the NSM server. This procedure is normally used in cases where the NSM Server has limited disk space and a network file system is available and mounted on the NSM server just for writing device logs.
This tutorial will explain how to start and stop NSM services in proper order